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Terms and Conditions
Terms and Conditions
American Gaming Company Ltd ("poker-shop-europe.com") are officed at Unit 4, United Business Park, Leeds, Ls12 6UB and specialise in the supply of gaming equipment for the home. This Customer Service Agreement is between American Gaming Company Ltd and you, and applies to all transactions via this or any other website listed. Please read this Agreement carefully before you place your order.
Placing Your Order:
By ordering from American Gaming Company Ltd, you agree to this Agreement and the Terms and Conditions described below. Feel free to contact us at any time prior to ordering from our site. There are many things to consider when deciding on your product of choice and we are here to assist every step of the way.
Acceptance of Orders:
All orders are subject to acceptance by American Gaming Company Ltd. Your order will have been accepted by the provision and supply of a Confirmation of Order from us. At this point, a binding contract will be created in accordance with this Customer Service Agreement. If the item you require is out of stock, or the price has increased between the time of the order and our acceptance of it, we will contact you to advise such. You will then need to confirm to us whether you wish to proceed or not.
Prices:
All prices quoted on our web sites stated in GB£ Sterling.
American Gaming Company may offer you a Lowest Price Guarantee subject to the following qualifications:
* The original product must be purchased from Poker-Shop-Europe.com
* Your claim must be made within 10 days from purchase date, email or fax the cheaper merchant's page link or advertisement
* The product must be the same model, and color purchased at Poker-Shop-Europe.com
* Limited to three identical items per customer
* The merchant offering the lower price must have the product currently in stock, available for purchase at that price and be located in the UK.
* The online merchant must be an established online store and thus the policy does not apply to auction sites
* Does not apply to merchants offering special promotions such as free shipping, sale prices, rebate offers, coupon offers, quantity discounts or membership requirements for buyers and/or sellers
* Subject to change without prior notice
Listings and Descriptions:
American Gaming Company Ltd makes every effort to ensure that the product descriptions and photographs provided on this and other web sites are accurate and life-like. Whilst the reproduction of colours and styles contained on the photographs shown on this website are as accurate as image and photographic reproduction will allow. American Gaming Company Ltd cannot accept responsibility for slight variations in colour or style.
Payment:
American Gaming Company Ltd accept payment by cheque, interbank transfer, Banker's Draft, good old fashioned cash and any of the following debit and credit cards: Visa, Mastercard, Maestro, Delta or Paypal. All forms of payment will be required to have satisfactorily cleared prior to our despatch of goods - if you are paying by cheque, please allow up to 10 days for clearance. We may require further proof of indentification from you so as to protect both ourselves and you.
Clerical Errors:
American Gaming Company Ltd use all reasonable endeavours to ensure that all information on this website is accurate. In the unlikely event that an incorrect price is displayed in relation to any product on this site due to a clerical, typographical or pricing error, American Gaming Company Ltd shall have the right to refuse to accept any order or cancel any contract to supply such product whether or not the order has been confirmed.
Delivery:
Delivery is usually within 2-3 days via either Royal Mail or APC Parcel Delivery to UK addresses, or UK Airmail / DHL to the rest of Europe.
Right to Cancel Goods:
You have the right to cancel your order for goods that you have placed with us, unless such have been specially ordered or customised for you, for any reason what-so-ever until seven (7) working days after receipt of the goods. However, this only applies for inspection of the goods where you have not met with a representative of our company either at our premises or your location. You are deemed responsible for taking reasonable care of the goods whilst they are in your possession for the period of the seven day cooling-off time. During this time, you should not open, damage or do anything to the products (or any of its component parts), dismantle, alter in any way. You must also agree to keep all boxes and packaging relating to the product and all its component parts safe and in the same unused condition that they were supplied to you. In any case, you will be required to pay for delivery of the product as this is provided to you as a service and is exempt under Regulation 13(1)(a).
Should you decide to excise your right to cancel, you must advise us in writing within the seven day cooling-off period. We will confirm the address which the products must be returned to you and you must take care to repack such items into the original packaging - it is your responsibility to ensure the items are not damaged in any way upto it/them leaving you. You should use a signature on receipt service to return the item(s) to us, so that you can exercise any claim for compensation in any case of loss or damage by the carrier. You should be aware that these charges are in addition to any and all carriage/shipping charges applied by us originally and are at your cost.
In addition to the 7 day cooling off period, American Gaming Company will offer an extra 23 day returns guarantee (making a total of 30 days) for you to decide if the goods are to be kept by you or not. You are resposible for the goods in the same manner for the period of the extra 23 days as you would be for the statutory 7 days as stated above.
*Where goods are designated as "special order" goods these shall be exempt from the Distance Selling Regulations. Should you decide not to accept "Special order" designated goods for whatever reason you will lose any deposit.
Damaged / Missing Goods:
When goods are delivered via a carrier it is your responsibility to check that the package has not been damanded on route by the carrier - most carrier have the customer sign that the goods have been "received in good condition" - if you are unable to check the delivery fully before signing please ensure you cross this phrase out and clearly mark the consignment note "UNCHECKED" otherwise the carrier will be unlikely to honour any claim which may arise once the goods have been checked.
If goods do arrive damaged please notify us with 48 hours of receipt after this time we will be unable to consider any claim for missing / damaged product.
If goods are damaged / missing we will supply replacement product or alternative goods to the original order value - it is not company policy to offer a cash refund under such circumstances.
If Royal Mail services have been used by American Gaming Company in good faith to deliver the goods to you and the goods have not arrived, and where the goods were not requested via any express service - you must allow upto 14 days after the date of despatch before we are able to claim for the loss of goods - it is recommended to opt for express services if possible.
ABC Sales & Customer Service
a) If you want to contact us in the UK about our product range or this website, please call our Information Line on 0113 238 0302 or e-mail u2us@poker-shop-europe.com between Monday and Friday, 9.30 am to 17.30 pm GMT or visit our website http://www.Poker-Shop-Europe.com;
b) If you want to contact us from outside the UK about our product range or this website, please call our Information Line on +44 113 238 0302 or e-mail u2us@poker-shop-europe.com between Monday and Friday, 9.30 am to 17.30 pm GMT or visit our website http://www.Poker-Shop-Europe.com;
Contact Information
Tel: +44(0)113 238 0302
E-mail: u2us@poker-shop-europe.com
American Gaming Company Ltd
P.O. Box 168
Leeds
LS27 1AD
United Kingdom
Trademarks & Copyright
The products and images in this website are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. Site design is Copyright M. Hemmins 2005
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